"RAMA" TECHNICAL TIPS AND SUGGESTIONS FOR MS-DOS Thank you for purchasing RAMA. In order for you to receive the best possible performance, Sierra has included additional technical tips and game information that was not available when the documentation was printed. The following supplemental information should be considered part of the game documentation. SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT THE INFORMATION HEREIN WILL WORK WITH ANY OR ALL COMPUTER SYSTEMS. SIERRA DOES NOT ASSUME ANY LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, FOR THE USE OF THE INFORMATION HEREIN, INCLUDING ANY AND ALL DAMAGE TO OR LOST USE OF COMPUTER HARDWARE OR SOFTWARE PRODUCTS, LOSS OF WARRANTIES, OR LOST DATA BY THE CUSTUOMER OR ANY THIRD PARTY. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SIERRA, IT'S EMPLOYEES, DISTRIBUTORS, DEALER OR AGENTS SHALL CHANGE THE RESTRICTION OF LIABILITY OR CREATE ANY NEW WARRANTIES. IN NO CASE SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THE SIERRA SOFTWARE PRODUCT. ============================================================ TABLE OF CONTENTS * Installation Procedures * Minimum System Requirements * Handy To Know * MS-DOS Problems and Solutions * Memory Troubleshooting * Sound Card Configurations and Sound Issues * Bootdisk instructions * Strategy Guide * Legal Information * If You Still Have Problems..... ============================================================ INSTALLATION PROCEDURES If you are using file deletion tracking utilities such as Mirror, SmartCan, Undelete, etc., please disable these utilities before installing RAMA. 1. Insert the RAMA CD #1 into your CD-ROM drive. 2. From an MS-DOS prompt, type the CD-Drive letter followed by a colon and press the key. For example, if your CD-ROM drive is labeled as your D: drive, you would type: D: 3. At your CD-ROM drive label prompt, type: INSTALL 4. Be sure the correct choice has been made for AUDIO. Choose ACCEPT THESE CHOICES AND INSTALL Follow the on-screen prompts to complete the installation. To run RAMA in MS-DOS after it is installed, type the following commands: C: (and press the ENTER key) CD\SIERRA (and press the ENTER key) RAMADOS (and press the ENTER key) MINIMUM DOS SYSTEM REQUIREMENTS 486DX/66 LOCAL BUS VIDEO 3X CD-ROM DRIVE 8 MB RAM MS-DOS 5.0+ SVGA 640 x 480 x 256 colors SoundBlaster Pro or 100% compatibles MOUSE HANDY TO KNOW Do not remove the CD while playing the game unless you are prompted to do so. To fast-forward through the movies you've already seen before, press the ESC key on your keyboard. If you try the game in MS-DOS and find problems running the game, try installing and running the game in Windows instead. Running in Windows will allow RAMA to use different video, sound, and memory management drivers. This README file is for MS-DOS issues. There is a separate README file for Windows problems and solutions. If you wish to view this file, follow the instructions in the RAMA manual to install the game for Windows. There will be an option during setup to view the README file for Windows issues. A list of BBS and Tech Support Numbers for Sound Card, Video Card, and Miscellaneous Computer Peripheral / Software Manufacturers is provided on RAMA CD #1. To view this file, type "EDIT D:\CONTACT.TXT" (if your CD-ROM drive is D:). MS-DOS PROBLEMS AND SOLUTIONS -INSTALLING THE GAME- Problem: After running INSTALL, a row of dots runs across the screen, then stops and locks up. Solution: At the CD-ROM drive prompt (such as D:\) Type the following: CD\ INSTALL /M (If this doesn't work, try typing INSTALL /F) The dots indicate the hardware detection portion of the install- ation program. You can bypass the hardware detection (and therefore the lockup) by typing INSTALL /M. If this entry doesn't work, try INSTALL /F. One of these entries should get you past the lockup. Problem: "Can't create output file" or "Not enough space" during installation. Solution: You need to free up more hard drive space before installing the game. -STARTING THE GAME- Problem: "Error 53: Can't find sound driver ''. Please run INSTALL". Solution: This error will happen if you typed "D:\INSTALL" to install RAMA. To solve this problem, you must type "D:" and press the ENTER key (if your CD-ROM drive is D:), then type "INSTALL" and press ENTER. Problem: "DOS/4GW Professional Fatal Error:, followed by a screen of technical information while running RAMA is an MS-DOS box under Windows 95. Solution: Although you can run RAMA through an MS-DOS box under Windows 95, it is highly recommended that you reboot Win95 into an MS-DOS session before installing and running RAMA. If you run in an MS-DOS box inside Windows, you may see "DOS/4GW Fatal error" messages. To allow Win95 to boot to an MS-DOS session, reboot your computer and press the F8 key on your keyboard when you see the screen message "Starting Windows 95". Problem: "DOS/4GW Professional Fatal Error (1307): Not enough memory" Solution: Rerun the INSTALL program. Select the option to MAKE A BOOTABLE FLOPPY DISK. Follow the prompts. When you are finished making one, leave the boot disk in your floppy drive A:, turn off your computer, then turn it back on. This will allow the boot disk to run to free up more memory for the game to run successfully. Problem: "No mouse driver was found in MS-DOS" Solution: This means your MS-DOS mouse program was not run before the game started. Rerun INSTALL and choose MAKE A BOOTABLE FLOPPY DISK to help us find and use your MS-DOS mouse driver. More Information: MS-DOS needs a mouse program to be run before it can use the mouse. To see if a mouse program is hidden on your hard drive, type "DIR \MOUSE.* /S /P". Let's say you see: Directory of C:\MSMOUSE MOUSE COM Directory of C:\WINDOWS MOUSE DRV MOUSE INI A mouse program will end in ".COM" or ".EXE", so the mouse drivers in C:\WINDOWS in this example won't do. To run the mouse driver in MSMOUSE in this example, type "C:\MSMOUSE\MOUSE.COM". You should see a message saying your mouse is now enabled. You can now play RAMA. Problem: "No VESA support detected" Solution: This means your video card's VESA program was not run before the game started. VESA allows MS-DOS games to run in colorful, crisp high-resolution. Please refer to your video card manual for more information to run your particular VESA program to enable high resolution in MS-DOS. Some examples are "VVESA.COM", "VESA.COM", and "VMODE VESA". More Information: We have provided many popular VESA drivers for you on the RAMA CD #1. They are located in the \VESA directory on the CD. Problem: "Cannot find 999.pal resource. If this is a CD-ROM game, please make sure that a CD-ROM is loaded. If you continue to experience this dialog, make sure your CD-ROM drivers are loaded properly." Solution #1: Make sure one of the RAMA CDs is in the CD-ROM drive before starting the game. Solution #2: If you booted off a boot disk that does not load your CD-ROM drivers, please reboot without that boot disk. If you need to use a boot disk, please rerun RAMA's INSTALL and choose MAKE A BOOTABLE FLOPPY DISK to make one that supports RAMA. Problem: "Error 29: Unable to initialize audio hardware" Solution #1: If you have a Gravis Ultrasound, please install and run the game in Windows. Solution #2: If you have a Pro Audio Spectrum Plus, rerun INSTALL and choose "Pro Audio Spectrum" instead of "Pro Audio Spectrum 16". -MUSIC, SPEECH, AND SOUND EFFECTS- Note: Check if your SET BLASTER environment variable is enabled and at the correct setting. To check this, at the C: prompt, type SET and press . You should see a line that says BLASTER = A220 I7 D1 (or something similar). If you do not see such a line and your sound card is on Address 220, IRQ 10, and DMA 1, at the C: prompt, type SET BLASTER = A220 I10 D1 and press . This line tells MS-DOS how to access your sound card and may prevent lockups. Problem: In MS-DOS, using a Reveal or Aztech Labs sound card, the music and speech are barely audible. Solution: The chipset used to emulate the Sound Blaster digital to analog conversion is not 100% compatible with the Sound Blaster driver built-in to the game. Rerun INSTALL and choose Microsoft Windows Sound System for AUDIO. If this does not instantly improve the volume, change to the UTILITY subdirectory in the sound card's DOS directory. Run SETMODE /MSS to change over to Microsoft Sound System mode. Then, load the sound card's mixer to reset the digital audio level -- the executable for this may be SG16MIX or MIXTSR. After doing this, unload the mixer to free up memory: type SG16MIX /Q or MIXTSR /Q. Keep in mind that these commands will need to be typed each time you go into the game. If this does not help, try making and using a boot disk to free up more conventional memory. This may help. If it doesn't help, install RAMA in Windows for full sound. Question: Why does RAMA not support General MIDI, Roland MT-32, AWE32, Wave Synthesizer or FM Synthesizer? Answer: All the music, speech, and sound effects in RAMA are digitized, not synthesized. This allows more control over the game's sound quality and timing on every SB compatible sound card without the need for MIDI Mapper setup issues, music volume control too loud or too soft, hanging notes, etc. -MAKING AND USING A BOOT DISK- Question: What is a boot disk? Explanation: A boot disk is a way to make games work faster and better on your computer. All you need is a blank floppy disk for your A: drive. This will not work in your B: drive. To make a boot disk, rerun the INSTALL program and choose the menu option MAKE A BOOTABLE FLOPPY DISK. Problem: When you run INSTALL and choose MAKE A BOOTABLE FLOPPY DISK, it makes one successfully, but it doesn't load the CD-ROM or other drivers. Solution: At the MS-DOS prompt, go to your CD-ROM drive letter by typing D: and pressing the key. If your CD-ROM drive is another letter, type that drive letter instead. Then type the command: BOOTDISK -c -p and press the key. This is an updated boot disk maker that will find the latest CD-ROM and other drivers. Note: On some computers, we have found typing BOOTDISK -c -s512 will improve your computer's performance using a boot disk with RAMA. Problem: "Can't find FORMAT.COM--Unable to make boot disk" Solution: This is caused when our boot disk maker program cannot find FORMAT.COM on your hard drive. This usually happens if you installed PC Tools or Norton Utilities. These utilities rename FORMAT.COM to either FORMAT!.COM or XXFORMAT.COM. If this is the case, please type the following commands from a C:\> prompt: CD \DOS COPY FORMAT!.COM FORMAT.COM COPY XXFORMAT.COM FORMAT.COM One of these commands will help restore your FORMAT command back to normal, and will allow our boot disk maker to work. Problem: "Can't make bootdisk since you're not using COMMAND.COM" or "Boot disk was not created" Solution: This can be caused if you are using 4DOS or NDOS (in Norton Utilities). Get to a C:\> prompt. Type: SET and press the ENTER key. COMSPEC should equal C:\COMMAND.COM or C:\DOS\COMMAND.COM. If COMSPEC = 4DOS.COM or NDOS.COM, the boot disk maker will not work. To correct this, type: SET COMSPEC=C:\DOS\COMMAND.COM This will allow our boot disk maker to work. When you reboot without a boot disk, the COMSPEC will return to your original setting. Problem: "Invalid Drive Specification" using a boot disk on a Western Digital IDE controller. Explanation: The Western Digital IDE hard drive controller displays a message "Press the SPACEBAR to boot from a floppy disk." If you insert the boot disk and reboot before seeing this message, you'll get the message "Invalid Drive Specification" and won't have hard drive access until you reboot without the boot disk. Solution: Remove the boot disk from the floppy drive. Reboot your computer. When you see this message, insert the boot disk and press the SPACEBAR. Problem: "Invalid Drive Specification" using a boot disk on larger Seagate hard drives, such as the Seagate 800 meg hard drive. Explanation: Seagate hard drives larger than 528 meg use a disk manager called "EZ-DRIVE." If you insert the boot disk and reboot before seeing this message, you'll get the message "Invalid Drive Specification" and won't have hard drive access until you reboot without the boot disk. Solution: Remove the boot disk from the floppy drive. Hold down the CTRL key and reboot your computer. You'll see a message "Insert boot disk and hit ENTER to reboot." Insert the boot disk and press ENTER. Problem: "Invalid Drive Specification" using a boot disk on a removable media drive, such as Bernoulli, Seagate, or SyQuest drives. Explanation: Our boot disk maker does not load the removable media drive software drivers. If your removable drive was D: and your CD-ROM was E: when the game was installed, then you booted with our boot disk to free up more memory, your Bernoulli drive would not be seen, and your CD-ROM drive would now be D:. The RAMA icon's properties will not be correct to run the game in this case. Solution: Add your removable media drivers to the boot disk. -RUNNING THE GAME- Problem: The mouse cannot get past the left side of the screen Solution: You need either an updated mouse driver or an updated VESA driver. Please contact the mouse or video card hardware vendor for driver updates. Problem: "EMM386 Error 6 or Error 12... " The error number may vary. Solution: This is caused by a memory conflict. Running the game from the boot disk will usually correct this problem. Please see "Create a Boot Disk" under Memory Troubleshooting. Problem: "CDR 101 Error reading" or "DOS Error, Read Error". Solution: Make sure the CD is not scratched, dirty, or smudged with fingerprints. If so, clean it with a soft cloth and try again. This can also be caused by an outdated version of the MSCDEX file. MS-DOS version 6.2 and above should use MSCDEX version 2.23 MS-DOS version 6.0 should use MSCDEX version 2.22 MS-DOS version 5.0 should use MSCDEX version 2.21 If you have MSCDEX version 2.20, please get a later version from your CD-ROM manufacturer. Problem: "Out of Moveable Memory" Solution: Make a boot disk. Please make sure you have enough memory to run the game. If you have 4 meg of RAM instead of 8 meg, the game will try to run, but will fail when more memory is required. The most common causes for this error is either insufficient memory (4 meg of RAM) or excessively large disk caches such as SmartDrive (2 meg allocated on an 8 meg computer). -OTHER COMMENTS- Please make sure you are using Microsoft's MSCDEX program for CD-ROM drive access. If you are using Corel's CORELCDX program instead, you may experience "Out of Memory" messages and other random problems playing Sierra games. The easiest way to bypass CORELCDX is to make a boot disk. Please refer to the "Making and Using a Boot Disk" section of this README file. Note: Although you can run RAMA through an MS-DOS box under Win95, it is highly recommended that you reboot Win95 into an MS-DOS session before installing and running RAMA. If you run in an MS-DOS box inside Windows, you may see "DOS/4GW Fatal error" messages. Note: If you are installing this game as a DOS application under Win95 and are having problems with random lockups running RAMA as a true MS-DOS session (where you reboot the computer in MS-DOS mode), try modifying the properties of RAMA's PIF file. To do this in Win95, right click on the RAMA DOS.BAT file. Click on the PROPERTIES menu choice, then on the PROGRAM tab, then on the ADVANCED button. Make sure to select "Prevent MS-DOS-based programs from detecting Windows", and de-select "Suggest MS-DOS mode as necessary". Click the OK buttons. This will create a new RAMA.PIF file to help try to run the game smoother in DOS mode. This new PIF file will only help if your computer has the proper conventional and XMS extended memory allocated upon bootup of Windows 95. In other words, if you only have 500K of conventional memory when booting Win95, and the game requires 540K, you still need to free up additional memory (by following the instructions in the text file BDWIN95.TXT on RAMA CD #1). If you don't see your question listed, most difficulties with RAMA can be resolved by simply running the game with a boot disk. Please see "Create a Boot Disk" under Memory Troubleshooting. MEMORY TROUBLESHOOTING Some game players have experienced difficulty getting enough memory to run RAMA. This usually occurs on computer systems with 8 megabytes of RAM, but can happen on machines with more memory. If you are having trouble starting the game because of memory problems or are receiving memory-related errors during the game (such as an "Out of Hunk" or "Out of Memory" message), please make and use a boot disk. Create a Boot Disk: Sierra has included a boot disk maker with RAMA. You can access it by running INSTALL from game CD #1. You can also access the boot disk maker from the MS-DOS prompt. Type "BOOTDISK -c -p" at the D:\> prompt (if your CD-ROM is D:). SOUND CARD CONFIGURATIONS AND SOUND ISSUES RAMA's Control Panel can NOT adjust the volume control in the game. If you need more control, most sound cards' speech and music volume can be controlled through software provided by the sound card manufacturer. Here is a list of some common sound cards' mixer volume control commands in MS-DOS. Sound Blaster 16: Type C:\SB16\SB16MIX Vibra 16 in AST Advantage: Type C:\VIBRA16\MIXERSET Sound Galaxy 16 in Packard Bell: Type C:\SOUND16A\UTILITY\MIXTSR or type C:\SOUND144\MIXTSR Ensoniq Soundscape: Type: SSINIT Compaq Presario CDS 524, 920, etc.: If DEVICE=C:\CPQDOS\VOLCTRL.EXE is in CONFIG.SYS on the boot disk, then: Press CTRL-RIGHTSHIFT to increase volume Press CTRL-LEFTSHIFT to decrease volume Proaudio Spectrum Family: Type PAS * to bring up the mixer controls Press CTRL-ALT-U to increase the master volume level Press CTRL-ALT-D to lower the master volume level Sound Blaster 8 bit: No software control. Adjust thumbwheel on the back of the card. Thunderboard: No software control. Adjust thumbwheel on the back of the card. BOOTDISK INSTRUCTIONS There is a bootdisk creator included with the program located in the INSTALL program. In DOS clicking on the create bootdisk option during the install will make you a startup disk for DOS. If you are having problem with the automatic bootdisk creator you can use the bootdisk maker instructions that are listed below. The following boot disk instructions will work with both the DOS and Windows versions of RAMA. Please read the entire instructions prior to starting at Step 1. If you are playing the Windows version of RAMA, you can skip Step 2. STEP 1 FORMATTING THE DISK To make a boot disk, format a high density diskette in the A: drive. (It is necessary to reformat the disk if it is already formatted.) Formatting the disk with the /S switch will transfer the "system files" to the disk and allow the computer to boot up correctly. The disk must be in the A: drive; the computer will not boot from the B: drive. Type the FORMAT command as follows: FORMAT A: /S If you get a "Bad command or file name" error message, type: PATH=C:\DOS Then retype the FORMAT command above. If you receive the error again, the MS-DOS FORMAT command may not be on your system, or it may have been renamed. Programs such as PC Tools and Norton Disk Utilities sometimes rename the FORMAT command to prevent accidental loss of data. If you are using a program of this type, check your documentation to find out how to format a SYSTEM DISK, then proceed to Step 2. STEP 2 LOCATING THE MOUSE DRIVER (skip this step if you are playing the Windows version) The DOS version of RAMA requires a Microsoft compatible mouse driver be loaded into memory before playing the game. There are two kinds of mouse drivers available: those that load in the CONFIG.SYS file and those that load in the AUTOEXEC.BAT file. CONFIG.SYS mouse drivers have an extension of .SYS (MOUSE.SYS) and AUTOEXEC.BAT drivers have either a .COM or .EXE extension (MOUSE.COM, MOUSE.EXE). You must load at least one of these drivers, but it is not necessary to load them all. If you do not know where the mouse drivers are located on your system, the command below should help you locate them. Type the following at the C:\ prompt: DIR MOUSE* /S This command will cause the system to search all subdirectories for a file called MOUSE. If the system locates a MOUSE file, it will display the path where the file is located. For example, if the MOUSE.COM file is located in a C:\MOUSE directory, the system will display: Directory of C:\MOUSE MOUSE.SYS 55160 03-10-92 3:10a MOUSE.COM 56408 03-10-03 6:00a If this procedure does not locate a MOUSE file, your mouse driver may have a different name; some common names for mouse drivers are IMOUSE, GMOUSE and HPMOUSE. Your should check your mouse documentation for the exact file names and how to install them. Once you have located the mouse driver, you must copy it to the boot disk. The following example assumes that the mouse drivers are located in the C:\MOUSE directory as shown above. To copy the MOUSE files to the boot disk, type: COPY C:\MOUSE\MOUSE.* A: Substitute the appropriate path and file names for your mouse drivers in the command above. After you press ENTER, you should see a message indicating that some files were copied. STEP 3 LOCATING THE CD ROM DEVICE DRIVER The CD ROM drive requires a device driver loaded in the CONFIG.SYS file. This driver must be loaded correctly or you will be unable to access your CD ROM drive. To make sure that the device driver loads correctly on the boot disk, look at the CONFIG.SYS on the hard drive and copy the driver line from there. At the C:\ prompt, type: TYPE CONFIG.SYS|MORE NOTE: The | is called a "pipe" command and is created by pressing: . The CONFIG.SYS file will display on the screen. Look for the line that loads the CD ROM device driver. This line will contain the same "/D:" switch as the MSCDEX line in the AUTOEXEC.BAT file. Using the MSCDEX example above, you would be looking for a line containing "/D:MSCD001". The line should look something like this: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 - OR - DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 - OR - DEVICEHIGH /L:14652 =C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 The device driver in your CONFIG.SYS may differ slightly from those listed above. Carefully write down the line for use in your boot disk. Leave out the "HIGH" in "DEVICEHIGH" and the "/L:" information, if any. Your CD ROM device line should appear as follows: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 NOTE: If you have a SCSI CD ROM drive, there may be an additional driver in your CONFIG.SYS that must be loaded for the CD ROM device drivers to load correctly. Check your CD ROM drive documentation for more information. STEP 4 LOCATING THE MSCDEX CD ROM EXTENSION In addition to the CD ROM device driver in the CONFIG.SYS, your CD-ROM drive requires MSCDEX, the Microsoft extension for CD-ROM drives. If this extension is not loaded correctly in the AUTOEXEC.BAT, you will be unable to access your CD ROM drive. To make sure that MSCDEX loads correctly on the boot disk, look at the AUTOEXEC.BAT on the hard drive and copy the MSCDEX line from there. At the C:\ prompt, type: TYPE AUTOEXEC.BAT|MORE The AUTOEXEC.BAT file will display on the screen. Look for the line that loads the MSCDEX extension. It should look something like this: C:\DOS\MSCDEX /D:MSCD001 - OR - LH C:\DOS\MSCDEX /D:MSCD001 - OR - LOADHIGH /L:14429 C:\DOS\MSCDEX /D:MSCD001 The MSCDEX line in your AUTOEXEC.BAT may differ slightly from the ones above. Carefully write down the entire line following the drive letter. Include the full drive and path to the MSCDEX file and leave out any LH or LOADHIGH commands. For example, any of the above lines should appear as follows: C:\DOS\MSCDEX /D:MSCD001 This is how the line will appear in the AUTOEXEC.BAT on your boot disk. STEP 5 LOCATING THE SOUND CARD DRIVERS Many sound cards have drivers or initialization lines that must be loaded in the AUTOEXEC.BAT or CONFIG.SYS. Some sound cards that require these drivers or initialization routines are: SoundBlaster 16, MAD16 and the Aria 16. At the end of these Boot Disk Instructions, you will find a section labeled "Sound Cards". These tables contain the sound card lines for many common sound cards. Check to see if your sound card is on the list. If it is, then you will need to add the appropriate lines to the AUTOEXEC.BAT and/or CONFIG.SYS on your boot disk. If your sound card is not on the list, you should check your documentation for information on what needs to be loading in the AUTOEXEC.BAT and CONFIG.SYS. STEP 6 CREATING THE CONFIG.SYS FILE To create the CONFIG.SYS file on the boot disk, switch to the A: drive and type the following: COPY CON CONFIG.SYS (the cursor will drop down one line and blink) DEVICE=C:\DOS\HIMEM.SYS DEVICE=C:\DOS\EMM386.EXE NOEMS DOS=HIGH,UMB FILES=30 BUFFERS=20 If you are using the MOUSE.SYS file to load your mouse, add the following line to the CONFIG.SYS: DEVICE=A:\MOUSE.SYS Add the CD ROM device driver as you wrote it down in the "Locating the CD ROM Device Driver" section. For example: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 If you need to load any sound card drivers, copy them from the "Sound Cards" section now. The following example lines are for the SoundBlaster 16: DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5 DEVICE=C:\SB16\DRV\CTMM.SYS Complete the file by pressing . STEP 7 CREATING THE AUTOEXEC.BAT FILE To create the AUTOEXEC.BAT file on the boot disk, switch to the A: drive and type the following: COPY CON AUTOEXEC.BAT (the cursor will drop down one line and blink) @ECHO OFF C:\ SET COMSPEC=C:\COMMAND.COM PROMPT SIERRA BOOT DISK $_$P$G PATH=C:\;C:\DOS;C:\SIERRA If you are using the MOUSE.COM or MOUSE.EXE file to load your mouse driver, add the appropriate line: A:\MOUSE.EXE Add the MSCDEX line as you write it down in the "Locating the MSCDEX CD ROM Extension" section. For example: C:\DOS\MSCDEX /D:MSCD001 If you need to run any sound card initialization programs or load any drivers, copy them from the "Sound Cards" section now. The following example lines are for the SoundBlaster 16: SET BLASTER=A220 I5 D1 H5 T6 SET SOUND=C:\SB16 SET MIDI=SYNTH:1 MAP:E C:\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220 C:\SB16\DIAGNOSE /S Complete the file by pressing . STEP 8 REBOOT THE SYSTEM AND START THE GAME Reboot your system by pressing the button on your computer or by using the key sequence on your keyboard. Follow the instructions in the game manual to start the game. STRATEGY GUIDE Official strategy guide available from Prima Publishing. To order call 1-800-531-2343. Also available at bookstores and multimedia outlets nationwide LEGAL INFORMATION This entire work is copyright (c)1995 Sierra On-Line Inc. Contains technology described in U.S. Patent applications including 598,174 and 658,297 and 5,377,997 and 5,430,835 All Rights Reserved. DOS/4GW Professional Protected Mode Run-time Copyright (c) 1990-1993 Rational System, Inc. Data Compression Software Copyright (c) 1988-1992 Stac Electronics U.S. Patents Pending including 5,106,009. Other patents pending. Universal VESA driver software library Portions copyright (c) 1993-1995 SciTech Software BY USING THIS SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE. Sierra On-Line End User License Agreement This software is copyrighted. This software and documentation is licensed to you by Sierra On-Line. You may copy it onto a computer for your own personal use and you may make back up copies of the software to protect your software against loss. This software may be used by more than one person, and may be freely moved from one computer location to another provided that there is no possibility of the software being used at one location or on one computer while it is being used at another. The software can not legally be used by two different people in different places at the same time. You may not modify, network, rent, lease, loan, distribute the software or create derivative works based upon the software in whole or in part, and you may not electronically transmit the software from one computer to another or over a network. This End User License Agreement grants you a limited license to use the Redistributable Code licensed to Sierra On-Line, Inc. by Microsoft Corporation, Inc. together with Microsoft operating system products. All intellectual property rights in Microsoft's Redistributable Code contained in this product belong exclusively to Microsoft Corporation, Inc. Limited Warranty Sierra warrants the diskette(s) to be free of defects in materials and workmanship for a period of 90 days from the date of purchase. Sierra On-Line's entire liability and your exclusive remedy will be replacement of the disk. SIERRA ON-LINE SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. This limited warranty gives you specific legal rights; you may have others which may vary from state to state. Some states do not allow the exclusion of incidental or consequential damages, or the limitation on how long an implied warranty lasts, so some of the above may not apply to you. IF YOU STILL HAVE PROBLEMS... If you continue to experience any problems with RAMA, or if you have any questions, our Technical Support Department will be more than happy to assist you. You can reach Technical Support at (206) 644-4343 between 8:15 am and 4:45 pm, Monday through Friday. We can also be reached by fax at (206) 644-7697 or by mail at the following address: Sierra On-Line Technical Support PO Box 85006 Bellevue, WA 98015-8506 In Europe, please contact our office in England. The Customer Service number is (44) 1734-303171, between 9:00 am and 5:00 pm, Monday through Friday. The BBS number is (44) 1734-304227 and the fax number is (44) 1734-303201. Customer Service can also be reached at the following address: Sierra On-Line Limited 4 Brewery Court The Old Brewery Theale, Reading, Berkshire RG7 5AJ UNITED KINGDOM You can also contact our Technical Support Team on one of the following services: Sierra BBS (206) 644-0112 CompuServe GO SIERRA America Online KEYWORD SIERRA Internet support@sierra.com If you decide to write or fax, please fill out the attached "Technical Support Request" form and return it to Sierra Technical Support. This will give us the information we need to help you as efficiently as possible. SPECIAL NOTE: For help in making technical support issues easier for all parties, there is a separate file called "HELPFORM.TXT", which can be printed out for multiple copies of the below Technical Support questionaire. Sierra Technical Support Request To help us help you, please fill out this information and return it to Sierra Technical Support. Name: Fax number: Phone number: Address: Game name, version number and S/N number (from disk #1): What problem are you having? Be VERY specific. Is there an error message? What is it? Where does it occur? Does it happen the same way each time? Type of computer (486, Pentium, etc.) Brand of video card (Trident, Diamond, etc.) Amount of RAM (8 meg, 12 meg, etc.) DOS version (MS-DOS 6.0, PC-DOS 6.2, etc.) CD-ROM Speed (2x, 4x, etc.) Brand of sound card and sound card settings (SoundBlaster Pro, Forte16, Mozart, etc. Please be VERY specific with the brand name. Sound card settings include DMA, IRQ and I/O values.) Any disk compression? What kind? (Doublespace, Stacker, etc.) Any third-part memory manager? What kind? (QEMM, 386MAX, etc.) Largest executable program size or bytes free after booting with he boot disk. (Type MEM to find out.) What have you tried so far? (Boot disk, no sound, etc.) Please attach copies of your CONFIG.SYS and AUTOEXEC.BAT from your hard drive and the boot disk.